You trust in us, we trust in you – that's why we provide our „30 days money-back-guarantee”*
As a dealer for products against perspiration and body odor, we are sure to offer only products that also deliver what they promise. Nevertheless, if you should ever be dissatisfied, please simply request your „30-day money-back guarantee” described by the steps below.
Important: Our guarantee can not be used to the following sanitary materials
Important information for rescission:
- Please always contact us before you return goods! Use firstname.lastname@example.org or FON +49-2841-9993801 (Mon-Fri: 09-17 o´clock) to get in contact. We create a support ticket specifically for your case in order to log the time of accessing your money-back guarantee and to try to resolve your problems individually.
- If you continue to be dissatisfied, please send us the product that you are dissatisfied of together with a copy of the invoice address. Please stamp your return sufficient *
- Please inform us about your bank account or PayPal address, so we can refund the purchase amount *
Address for your return:
DIE FORMEL e.K.
* Our 30-day money-back guarantee is an independent promise of DIE FORMEL e.K. as operator of the webshop www.schwitzen.com and applies only to their clients as well as from the date of receipt of the ordered item. The warranty is limited only by prior contact our support claim (see step 1). The statutory right of withdrawal continue to exist independently of it. The refund of the returned goods will be accomplished within 30 days. Shipping costs are not covered by a refund. We are unable to accept unpaid or not sufficient postage. Such shipments will be returned to the customer.